Terms of Service

These Terms govern access to Sauwe by business customers. They do not apply to consumers.

1. Parties and acceptance

These Terms are between DMV DEMOVEO ("Sauwe", "we") and the organization that subscribes (the "Customer"). The person who creates an account confirms they are authorized to bind the Customer.

2. The service

Sauwe helps professionals in the architecture, engineering, and construction sector analyze, compare, and verify complex documents, including drawings and long technical documents.

3. Accounts

• Each organization has one administrator, who manages members, billing, and settings.
• Each user must have a personal account. Sharing an account is prohibited.
• An account can be signed in on two devices at a time.
• Users must keep their credentials confidential and tell us promptly about unauthorized use.

4. Subscription, seats, and payment

• Subscriptions are billed per user, monthly or annually, at the price shown at checkout. Prices exclude applicable taxes.
• Each member, including an invited member, counts as one paid seat.
• Adding or removing a seat adjusts the subscription with a prorated charge or credit.
• A change between monthly and annual billing starts a new billing period. The difference is invoiced immediately.
• Payments are processed by Stripe. We do not store card numbers.
• If a payment fails, access may be suspended until it is settled.

5. Term and cancellation

Subscriptions renew automatically for the same period. The administrator can cancel in the billing settings. Access continues until the end of the paid period. Fees already paid are not refundable, unless the law requires otherwise.

Deleting an organization cancels its subscription and permanently deletes its accounts.

6. Artificial intelligence output

Sauwe uses artificial intelligence models, which can produce incomplete or incorrect results. Results are decision support only. They do not replace the judgment of a qualified professional or any legal, regulatory, technical, or safety check.

The Customer must verify results, including cited sources, before relying on them. The Customer remains solely responsible for its decisions, deliverables, and projects.

7. Customer content

The Customer keeps all rights to the documents it uploads. It grants us the rights needed solely to provide the service. The Customer confirms that it is entitled to upload these documents. We do not use Customer content to train artificial intelligence models.

8. Acceptable use

The Customer must not break the law, infringe third-party rights, attack or overload the service, reverse engineer it, or resell it without our written agreement.

9. Intellectual property

Sauwe and its software remain our property. The Customer receives a non-exclusive, non-transferable right to use the service during the subscription.

10. Confidentiality

Each party keeps the other's confidential information secret and uses it only to perform these Terms. This obligation lasts for five years after termination.

11. Liability

The service is provided under a best-efforts obligation. We are not liable for indirect losses, including lost profit, lost business, project delays, or costs of remedial work.

Our total liability in any 12-month period is limited to the fees paid by the Customer in that period. Nothing limits liability that cannot be limited by law.

12. Suspension and termination

We may suspend or terminate access for non-payment or a serious breach of these Terms, after notice where reasonably possible.

13. Changes

We may update these Terms. We will give at least 30 days' notice of material changes.

14. Governing law

These Terms are governed by French law. Disputes that cannot be resolved amicably are subject to the exclusive jurisdiction of the courts of Paris.